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Leverage AHC's years of experience and expertise in your field!

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Staff motivation and training is the most critical phase in a turnkey computer installation. The success of this task can really determine how well and how quickly a computer system will become an integral part of an institution's operation.

American has spent considerable time and money developing a methodology and a staff for getting systems operational and making users comfortable with their operation; American has specialized in the training of "first time computer users." The customer quickly becomes proficient in use of the computer, knowledge of the relevant applications and ability to generate required inquiries and reports.

 

The American support team is composed of experienced professionals with backgrounds in data processing, accounting and health care. The American Project Manager is responsible for overall project management -- coordinating the timing and logistics of all activities. Each account is also assigned a Customer Service Coordinator. This individual will be responsible for the training and implementation assistance required to successfully install your systems.

The following are just some of the support services offered by American:

  • Conversion Support and Assistance
  • Implementation Planning and Task Definition
  • Training Support for American Applications, including:
    • On-site Training tailored to your needs
    • Webinar Training
    • Telephone Training (Conferencing available)
  • Ongoing Customer Service and Technical Support long after the installation is complete
  • Custom Programming
  • Consultation Services
  • Hardware Configuration and Implementation
  • IBM Hardware/Software Training and Support
  • Communications/Networking Assistance
  • Project Management and/or Accounting Services

 

Contact AHC Sales at 1-800-336-1776 for more information or email sales.

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